Frequetly Asked Questions
What beauty services do you offer?
We offer a wide range of beauty services including facials, massages, waxing, and more. Please check our Services page for a complete list.
Do I need to book an appointment in advance?
Yes, we recommend booking an appointment ahead of time to ensure availability. You can easily book online or give us a call to reserve your spot.
What should I expect during my first visit?
During your first visit, you’ll be greeted by our friendly therapist and given a brief consultation to understand your beauty needs. We’ll then guide you through the service process to ensure you have a comfortable experience.
What products do you use in your treatments?
We use only high-quality, professional-grade products in all of our treatments. Our product selection includes reputable brands that are safe and effective for all skin types.
Can I buy the products used in treatments?
Yes, many of the products used during your treatments are available for purchase in our store or online. If you’re interested in a specific product, please ask our staff for more information.
Are your services suitable for all skin types?
Yes
Do you offer any discounts or loyalty programs?
We offer special promotions from time to time, as well as a loyalty program for returning clients. And discounts on massages and facials when you buy a course. Be sure to subscribe to our newsletter for updates on upcoming offers!
Can I cancel or reschedule my appointment?
Yes, we understand that things come up. We ask that you provide at least 24 hours’ notice if you need to cancel or reschedule your appointment to avoid any cancellation fees.
Is there parking available?
Yes, we have convenient parking available outside the venue. If you need assistance, feel free to ask us when you arrive.
How can I contact customer service if I have questions?
You can reach our customer service team via email, phone, or the contact form on our website. We’re here to help and will respond as soon as possible.